Effective Date: February 23, 2026 Prime Pressure Washing LLC ("we," "us," or "our") operates the website Primeaugusta.com and provides pressure washing and related services. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, submit information through our contact forms, lead forms from Meta/Facebook ads, or interact with our services. By using our Site or providing us with personal information, you agree to the terms of this Privacy Policy. 1. Information We Collect We may collect the following types of information: Personal Information you voluntarily provide, such as: Name Email address Phone number Mailing address or property address Details about your property or service needs (e.g., type of surface, photos if uploaded) Any other information you provide when requesting a quote, booking a service, or contacting us Automatically Collected Information, such as: IP address Browser type and device information Pages visited, time spent, and referral sources (via cookies, pixels, or analytics tools) If you interact with our Meta/Facebook ads or Pixel, Meta may share certain interaction data with us as allowed by their policies. We do not collect sensitive personal information (e.g., financial details, health data) unless directly necessary for payment processing (handled by third-party providers). 2. How We Collect Information Directly from you when you fill out contact/quote forms, lead forms on Meta/Facebook ads, call/email us, or book services. Automatically through cookies, web beacons, Meta Pixel (if installed), or analytics tools like Google Analytics. From third parties, such as Meta/Facebook when you submit a lead ad form (they pass the info you provide to us). 3. How We Use Your Information We use the information we collect to: Provide and improve our pressure washing services (e.g., respond to quote requests, schedule jobs, communicate about appointments). Send you service-related communications (e.g., confirmations, reminders, follow-ups). Process payments (via secure third-party processors). Market our services to you (e.g., email newsletters or retargeting ads), but only with your consent where required. Comply with legal obligations, prevent fraud, or enforce our terms. Analyze Site usage to improve our website and ads. 4. Sharing Your Information We do not sell your personal information. We may share it with: Service providers who help us run our business (e.g., email services like Mailchimp, scheduling tools, payment processors like Stripe/PayPal, cloud storage). Meta/Facebook (for ad performance and retargeting, as per their terms). Legal authorities if required by law (e.g., court order, subpoena). In the event of a business transfer (merger, sale, etc.). 5. Cookies and Tracking Technologies We use cookies and similar technologies (including the Meta Pixel) for analytics, advertising, and essential Site functions. You can manage preferences via your browser or our cookie banner (if implemented). For more details, see our Cookie Policy [link if you have one, or remove this sentence]. 6. Data Security We take reasonable measures to protect your information from unauthorized access, loss, or misuse (e.g., secure forms, limited access). However, no method of transmission over the internet is 100% secure. 7. Your Rights and Choices Depending on your location: You may request access to, correction of, or deletion of your personal information. Opt out of marketing emails (unsubscribe link in emails). For California residents (if applicable under CCPA/CPRA): You have rights to know, delete, correct, and opt out of sales/sharing of personal info. Contact us to exercise these. For EU/UK residents (if applicable under GDPR): You have additional rights like data portability and objection to processing. To exercise rights, contact us at digitalfrank@primeaugusta.com or 706-830-5715. 8. Children's Privacy Our Site and services are not directed to children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from children. 9. Changes to This Policy We may update this Privacy Policy. Changes will be posted here with an updated effective date. Continued use of the Site after changes constitutes acceptance. 10. Contact Us If you have questions about this Privacy Policy or our data practices, contact us at: Prime Pressure Washing Email: digitalfrank@primeaugusta.com Phone: 706-830-5715